You’ve just been asked to deliver a training session. The only problem is, you’ve never really done that before. Or, maybe you just got hired into a training gig and aren’t sure where to start.
Certainly, you will want to get familiar with the content of whatever you are training. In addition, there are several things you can do to make sure your delivery of the training is top notch.
In this article, I’ll share nine ways you can improve your training delivery and build your confidence regardless of experience level.
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If you’ve ever thought about becoming a corporate trainer or training specialist, you may wonder what a typical day would look like. Part of the allure of becoming a trainer is that there isn’t really a “typical” day. You might be prepping for a software skills course one day and facilitating a sales class the next. There is a lot of variety!
Being a corporate trainer can be exciting, fun, fulfilling, interesting, influential and inspiring. It can also involve long hours, sore feet and feeling exhausted.
To illustrate what you might experience in a corporate training position, I’ll put you in the shoes of a trainer in a sort of “day in the life” using various examples from my own career.
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My first job out of college was working for Walt Disney World. I started out in Character Entertainment and, within two years, I was a trainer within the department. I also got selected to facilitate Walt Disney World Traditions (Disney’s new employee orientation) and thus, a career was born.
Other training opportunities soon followed – co-facilitating Disney’s Approach to Orientation and other classes at Disney University; Becoming a trainer within my department at Disney Vacation Club Member Services; Co-facilitating a customized version of Traditions for the opening teams of Disney’s Vero Beach and Hilton Head Island resorts.
That was many, many years ago but the lessons I learned about how to train employees the right way have stuck with me throughout my career. In this article, I’ll share these lessons and how you can apply them to your training.
Continue reading “Lessons From The Mouse: Disney Employee Training Secrets”
Corporate Training is an exciting and growing field. If you have decided you are interested in becoming a corporate trainer you may be worried about your lack of experience. It can certainly be intimidating as you begin to look at job postings. You may even be tempted to give up on pursuing corporate training as a career. You might be surprised, though, about how much experience you already have and how you can take steps to gain more on your own.
I’ve been in the corporate training field for the past 20+ years for companies big and small. In this article, I’ll share ideas and resources you can use to build up your own experience.
Continue reading “9 Pro Tips For How To Get Experience in Corporate Training”
You found a corporate training job you’re interested in and applied. Now they want to interview you. How should you prepare? What kinds of questions are they going to ask? That’s what this article is all about.
In my over 20 years of experience in corporate training and development, I have been on both sides of the interview and I know what you are likely facing. Here are ten common questions along with how to answer them.
For more interview advice, be sure to check out my Ultimate Guide to Getting a Learning and Development Job article.
Interviewing for a combo job such as Training Specialist? Use this guide together with Insider’s Guide to Answering Instructional Design Interview Questions.
Continue reading “Insider’s Guide to Answering Corporate Trainer Interview Questions”
More and more corporate training is shifting from being held in a traditional meeting room or classroom to being held online in tools like Zoom or Webex. This was happening even before the pandemic as companies sought ways to save money on travel and other costs associated with “in person” training. Now, of course, it has become a requirement for most companies to hold any training online. Sadly, just like with in person classes, virtual training sessions have many pitfalls that cause disengagement for the learner. Actually, even more so. What can a trainer/facilitator/instructional designer do? Quite a bit, as a matter of fact!
Continue reading “8 Tips for Engaging Your Learners in a Virtual Training Session”
When creating a training class, one of the first questions you might have is how long should the training be? The short answer is…it depends. There are many factors that can contribute to the length of your class. Is it in person? Virtual? Self-paced? Instructor-led? How much content is there? These are all things that can impact the timing. Here are some general guidelines I use for various types of training.
Instructor-Led, In Person: For this type of training, you have the most leeway. Training time can range from 30 minutes to a week or more. It will depend on the training program and what needs to be taught.
Instructor-Led, Virtual: Teaching through the computer is very different from teaching in person. I like to keep a virtual training session to an hour or less. If it needs to be longer, then it needs to be very carefully thought out as to how it will be structured and how you will allow for breaks. I would also consider holding separate one hour modules that are spread out over several days or weeks (depending).
Self-Paced Learning: E-learning courses should usually be around 15 – 30 minutes total. Some self-paced learning such as videos can be a lot shorter: 3 – 5 minutes.
These are just some general guidelines. Read on for more information and details on each training course type.
Continue reading “How Long Should Employee Training Be?”
One of my very first training assignments was teaching new employee orientation at Walt Disney World. That set the bar pretty high as far as fun at orientation. Since then, I’ve had the opportunity to help create and teach other companies’ new employee orientations as well. Using what I’ve learned throughout the years, here are seven ways to make your new employee orientation more fun.
- Start with an icebreaker
- Tell stories that illustrate your points
- Use real life scenarios in activities
- Have giveaways to encourage participation
- Play relevant and fun games
- Take a break from the classroom
- Schedule guest speakers
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As a corporate trainer, you always need to be on your toes. Part of that includes staying informed and working on improving your skills. Here are five books to help you do just that!
Troubleshooting for Trainers by Sophie Oberstein
Telling Ain’t Training by Harold Stolovitch
Virtual Training Basics by Cindy Huggett
Confessions of a Corporate Trainer by Jonathan Halls
slide:ology: The Art and Science of Creating Great Presentations by Nancy Duarte
While not a comprehensive list, I think these books are a great starting point for anyone who wants to build their career as a corporate trainer.
Interested in more info about being a corporate trainer? Make sure to check out these articles!
Continue reading “Five Must Read Books for Corporate Trainers”
Joining a professional organization can be a very beneficial way to advance your career. Most professions have at least one and corporate training is no exception. Here are a few I have been involved with throughout my career that I think are worth checking out.
Continue reading “Four Great Professional Organizations for Corporate Trainers”